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1 Year Limited Warranty
Tulip Juvenile warrants to the consumer originally purchasing this furniture item that the product will be free from manufacturing defects, under normal use, for a period of one year from the date of the original purchase. A verifiable copy of the retail receipt showing the date, store, model name/number and color, as well as the purchase amount must be submitted when making a claim under this warranty.
This warranty excludes defects derived from normal wear and tear, color fading, or any other condition due to the normal passage of time. Other exclusions are damages derived from abuse, accident, alteration, neglect or improper assembly, delivery to the home, maintenance, storage, transportation or use. In no instance will Tulip Juvenile be liable for incidental, consequential or special damages.
At our discretion, we will repair, replace (with either an identical or comparable item) or send parts for any product or individual component within 4 months after both the receipt and acknowledgement of the warranty claim and supporting digital photos or paperwork.
You, the consumer, are very important to us and we appreciate your support. We analyze claims on a case by case basis, and will do our best to reasonably resolve any problems that you may have.