FAQ

You can download them off of our website at assembly instructions contact us at info@tulipjuvenile.com

Since we believe in doing our best to preserve the environment, we strongly recommend that you download a copy of our catalog from the catalog request page. If you are unable to do so or prefer a hard copy of the catalog with the accompanying wood chip samples we will gladly mail one out to you.  Rest assured that our catalog is printed on certified FSC paper.

All of our cribs meet or exceed regulations promulgated by the CPSC (Consumer Product Safety Commission), ASTM (American Society for Testing and Materials), and Health Canada.  We also test our cribs in an authorized independent testing lab, and are members of JPMA (Juvenile Products Manufacturers Association).

We are also certified for air quailty (very low VOCs) on all cribs and furniture under the GREENGUARD Children & Schools Certification Program^SM.

No because the crib sides have been designed to be slightly lower in height than standard drop side cribs in order to facilitate daily use.  Also, the mattress support system has three adjustable heights to follow the growth of your child.

Yes, you can visit our online store at http://store.tulipjuvenile.com or use the Buy Now button shown on the individual furniture item pages.  Smaller items ship via UPS.  Larger furniture items will ship via private freight carrier under White Glove Bronze service.

We also have a specialized network of independent furniture retailers in Canada, Mexico and the United States. These stores can offer you their advice, expertise and service both pre- and post-purchase. To find a retailer in your area please use our Retailers tab.

TULIP is the acronym for Today’s Urban Lifestyle Inspired Products

We recommend that you clean our products with a damp cotton cloth. If more thorough cleaning is needed, you can use a solution mixture of mild dish soap and water.  We strongly advise against using commercial products since they can leave heavy residues and sometimes discolour products over time.

We have a 1 year limited warranty which covers any manufacturer defects.  Breakage or performance issues caused by normal use are not covered.  Claims are dealt with on a case by case basis and depending on the issue, an item will either be repaired or replaced.

No.  TULIP and Leander are separate brands which are under separate ownership. Natart Juvenile, Inc., the parent company of TULIP, is the authorized North American distributor for Leander.

All of our cribs use a standard size crib mattress which is usually about 51 5/8” long by 27 ¼” wide and should not exceed 6” in height.

While it is hard to produce a totally green product, we have done our best.  Please refer to our green section, which will list the green components.

All of our finishes are lead-free and non-toxic.   All finishes have been tested and passed by independent, third party testing facilities in the United States. 

We are also certified for air quality (very low VOCs) on all cribs and furniture under the GREENGUARD Children & Schools Certification Program^SM.

No, all of the cribs in the TULIP line have static (fixed) drop sides.   The static sides are more modern and clean in design because they eliminate extra hardware.  Also, some believe that static side cribs are safer due to the reduction of moving pieces.

The TULIP line of products is manufactured in Quebec, Canada